Assistance customer area

My consumption

• How do I follow my consolidated tracking online?
• How can I see a list of my recent calls online?

Invoices

• My last bill has been paid but the amount was added again on the new invoice; what should I do?
• How can I pay my invoice when I'm abroad?
• I received my bill but I would like to see the calls details; what should I do?
• What should I do if I didn't receive my invoice?
• I received my invoice but I disagree on what has been charge; what should I do?
• What payment methods are available in the online shop?
• What is S€PA Direct Debit (SDD)?

Prepaid Card

• What is the estimated delivery time of a prepaid card bought online?