Assistance Mobile telephony

Subscriptions

• Activate your subscription
• Moving house
• Cancelling your subscription
• Keeping your number
• Join Orange
• Changing your subscription
• Mobile Advantage
• Commitment

Join Orange

• Join Orange
• Means of payment

SIM card

• Saving contacts from the SIM
• Advantages of the eSIM
• Activate an eSIM
• What is the difference between a SIM card and an eSIM?
• Your SIM Card isn't working anymore
• PIN and PUK codes
• Apple: how to download an eSIM profile for your iPhone?
• Samsung : how to download an eSIM profile for your Samsung?

Airbox

• The different types of SIM card

Prepaid Card

• Keep your number
• Reload your prepaid card
• Activate your prepaid card
• Prepaid SIM card lost
• PIN and PUK codes
• Validity of your prepaid card
• Check your credit
• Identify your prepaid card

Calls and voicemail

• How to make calls in 4G or Wi-Fi?

SMS / MMS

• SMS and MMS abroad
• Send/receive SMS and MMS