• How to make calls in 4G or Wi-Fi?

    Voice over LTE
    With "Voice Over LTE" or Voice over 4G, you can make calls in high definition via the 4G network in Luxembourg.
     
    Voice over Wi-Fi
     With Voice over Wi-Fi, you can continue to make and receive calls, even when you do not have mobile coverage.
    Wherever you are in Luxembourg, at home or outside, use VoWifi (Voice over Wi-Fi) to make and receive voice calls on a Wi-Fi network, when your phone cannot pick up a mobile network.
     
    Compatible offers
    Voice over LTE and Voice over Wi- Fi are compatible with Orange Light, Orange Plus, BeUnlimited et MoveUnlimited offers taken out from 30/10/2018.
     
    Compatible mobiles
    Only some mobile phones are compatible. The compatible mobiles are:

    Samsung
    A5 (2017) S7/S7 edge Galaxy Note 8 A6/A6+ (2018) S8/S8+
    Galaxy Note 9 A7 S9/S9+ Galaxy Xcover 4 A8
    S10e/S10/S10+ Galaxy J3 A9 Galaxy J6+  
    Mobile phones released after those listed above will also be compatible.
    Huawei
    P20 P20 Pro      
    Mobile phones released after those listed above will also be compatible (except Huawei Mate 20 Pro).


    How to activate the service?
    You don't need to install an app to use the Voice over LTE or Voice over Wi-Fi service. You can use it automatically as long as you have a compatible mobile and offer.
    The Voice Over LTE service is automatically activated if you have a compatible mobile and offer (as long as you have downloaded the most recent update for your phone).
    With Voice over Wi-Fi, once the service is manually activated on your phone, you can make and receive calls when your mobile is connected to a Wi-Fi network.

     

    Activate Voice over Wi-Fi on a Samsung mobile:

    voice over

    Activate Voice over Wi-Fi on a Huawei mobile:

    voice over


    To use Wi-Fi Calls, you must be connected and authenticated on a Wi-Fi network.
    You can use the Wi-Fi Calls service from any type of Wi-Fi network in Luxembourg.
    Wi-Fi Calls are treated as Orange mobile network calls. The same tariffs apply, regardless of whether the call is made on a Wi-Fi or mobile network.
    Once the Wi-Fi Calls service is activated, the calls you make and receive will automatically go via the Wi-Fi network you are connected to, without you needing to do anything.
    Once you have activated the service, the person you are phoning does not need the Wi-Fi Calls service to receive your calls or to contact you.


    Billing
    You will receive the Voice over LTE and Voice over Wi-Fi service automatically at no extra charge, as long as you have a compatible mobile and offer.
    Voice over LTE and Voice over Wi-Fi calls are treated as Orange mobile network calls. The same tariffs apply, regardless of whether the call is made on a Wi-Fi or mobile network.

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