• What should I do if I can not receive MMS messages?

    If you have not purchased your phone at Orange, it may be that your mobile is poorly configured for sending and receiving MMS.
    Before you check your mobile, it may be that your MMS function has not been activated. To check, send you a MMS.
    If you receive your MMS perfectly, you can now send or receive MMS messages regardless of the sender.

    If you do not receive your MMS, then you must in this case set your mobile. To do this, go to a shop or contact our customer service.